About Matrix eservices
Dynamic Alerts Review Optum Rx Formulary changes effective 1/1/25 : New: Biosimilars strategies introduced. DPL Main Nav DPL Main Nav Items Submit a prior authorization Utilization management changes, effective 07/01/23 DPL Main Nav Items Electronic payment solutions FAQs Forms Formulary and updates Fraud, waste, abuse and general compliance Notices Payer sheets Training- Guides, Manuals, and Videos See all DPL Main Nav Items RxHighlights RxNews® RxOutlook® See all DPL Main Nav Items Home delivery Medication therapy management Pharmacy benefit management Pharmacy eServices Prescriber eServices Specialty pharmacy DPL Main Nav Items Contact us DPL Main Nav Items Submit a prior authorization Utilization management changes, effective 07/01/23 DPL Main Nav Items Electronic payment solutions FAQs Forms Formulary and updates Fraud, waste, abuse and general compliance Notices Payer sheets Training- Guides, Manuals, and Videos See all DPL Main Nav Items RxHighlights RxNews® RxOutlook® See all DPL Main Nav Items Home delivery Medication therapy management Pharmacy benefit management Pharmacy eServices Prescriber eServices Specialty pharmacy DPL Main Nav Items Contact us Pharmacy Sign in SubHero Banner RxNews® Valuable and timely information on drug therapy issues impacting today's health care and pharmacy environment. TextSeptember 20, 2019 - The FDA announced the approval of Novo Nordisk’s Rybelsus (semaglutide), as an adjunct to diet and exercise to improve glycemic control in adults with type 2 diabetes mellitus.Download PDF Top
Key features of the Matrix eservices that are enabled through these drivers include:
- Matrix eServices Mobile - Apps op Google Play
- Matrix eServices Mobile – Applications sur Google Play
- Matrix eServices Mobile – Apps bei Google Play
- Matrix eServices Mobile - Aplikasi di Google Play
- Matrix eServices Mobile - aplikacjebankowe.com
- Matrix eServices Mobile by Matrix Absence Management Inc
- Matrix eServices Mobile ( Matrix Absence Management Inc
Jump to: navigation, search Configure the Stat Server Application objectImportantStat Server requires Java Environment configuration for several templates to function properly. See the Stat Server Deployment Guide for details.Without this additional configuration, statistics in some Queue templates (Email Queue Activity, eServices Queue KPIs, IWD Queue Activity) will not work. Set the accept-clients-in-backup-mode option in the [statserver] section on Application Options tab to yes for both the primary and backup Stat Server Application objects.ImportantThis option is required even if there is no backup application specified for the Stat Server application. Update Stat Types specified in the pulse_statistics.cfg file within the scripts folder in Genesys Pulse installation to use the particular social media that is configured in your eServices solution (facebook is used in default file version). See eServices documentation for more details. You must import pulse_statistics.cfg file to both the primary and backup Stat Server Application objects to create the stattypes that Genesys Pulse should monitor. To import the file: Click More on the Application Options tab. Select Import, uncheck Override, and browse the file.ImportantTo calculate the % Ready Time in the Queue KPIs template, set the queue-use-pseudo-actions option in the [statserver] section of Stat Server Application object to false.Some Stat Server filters used in Genesys Pulse templates rely on certain user data or reasons attached to the call (for example, VoiceCall_No_Wait, ReasonLunch, and others that have PairExists in their definition).You may need to adjust definitions of these filters to use Attached Data or Reasons according to your environment or adjust your routing strategies or desktop application to attach data used by those statistics. Otherwise, statistics that rely on these filters will show 0 (zero).The StatServer subscribe-for-all-ixn-server-events configuration option default value is no. To use the Chat Agent Activity template, you must set the option value to yes.The StatServer suppress-agent-status-updates-for-ixn-server configuration option default value is no. You must set the option value to yes to avoid unnecessary EventCurrentAgentStatus notifications from being sent to Interaction (IXN) Servers.To use the Chat Agent Activity template, set the Stat Server option subscribe-for-all-ixn-server-events to yes.Restart both Stat Server applications. This page was last edited on March
