About Mitel teamwork
Teamwork Mode provides the ability for a user to have certain MiCollab Client functions without having a Mitel phone. In other words, a user will still be able to use certain non-telephony based features within the client even though the user does not have a desk phone or softphone. NOTE: Prior to release 5.1, a MiCollab Client user without any devices online and a hot desk user that was not logged in would go into offline mode. However, as of MiCollab Client 5.1 if the user has no devices associated with their account, they automatically go into Teamwork Mode. NOTE: Teamwork Mode is supported only on Legacy MiCollab Desktop Client 7.3 or below.Licensing:There are no new or additional licenses required specific to the Teamwork Mode feature. Licenses for individual features such as Chat, Visual Voicemail, etc...are still required.Client Impacts:Since Teamwork Mode users have no phone devices associated with their account, telephony specific features will be hidden or not available on Legacy MiCollab Desktop Client 7.3 or below.However, features such as contact grouping, presence, dynamic status and chat are supported.
Key features of the Mitel teamwork that are enabled through these drivers include:
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Exists," said CRI's Burdine. "So if you ever want to bring it to premise -- you can -- and you can have the same experience. That's something that RingCentral and 8x8 can't do because they don’t offer that. In today's enterprise, we still see that as a viable opportunity and were happy to hear that from Mitel." $1.3 Billion Company The acquisition will give Mitel annual sales of more than $1.31 billion, according to Ottawa, Canada-based Mitel, and will double Mitel's UCass revenue to $263 million. The company is also targeting $60 million in cost synergies by 2019. Channel Synergies Some of the ShoreTel partners who recently met with Mitel said they were impressed by the dedication and focus the executives had on ShoreTel's channel. "We didn't know what was on the Mitel side, but we went and met with Mitel channel leadership in Dallas, we were very impressed with the team, with their vision for the future, with their strategy and the way they're planning on embracing the ShoreTel partner community," said CRI's Burdine. "We're really excited about it. They see the personality of the ShoreTel partner community as very desirable." 3,200 Partners, 4,200 Employees The combined company will have approximately 3,200 channel partners and a broader communications and collaboration product portfolio. Mitel, which will continue to be based in Ottawa, now has a global workforce of approximately 4,200 employees. Strong ShoreTel Product Partners are bullish that the technology synergies between the two vendors will help boost sales. Mitel expects to share the vision for its integrated cloud and applications technologies early in 2018. " Mitel has some advantages on ShoreTel in some of their technology, especially in the contact center space," said CTI's Kaiser. "So I think ShoreTel is going to be able to leverage some of the Mitel technology onto some of the ShoreTel systems -- like endpoints, phones, handsets – so they've got a superior product there being able to bolt-on that contact center to ShoreTel. Those things will make the ShoreTel product stronger." McBee Leading The Way Mitel current CEO McBee will lead the combined
